Without training it may take you years to acquire the knowledge you need to master your sales environment. In order to achieve sales success, salespeople must put the wants and needs of their customers first. At OnPhone we are dedicated to helping sales professionals achieve more predictable results by mastering fundamental sales techniques.

• High expense related to turnover
  
  
• Expense to hire and train
  
  
• Lack of trained and qualified sales staff
  
  
• Failure to book appointments: 98% failure rate.
  
  
• Low closing ratios
  
  
• Cost affiliated with gaining new customers
  
  
• Cost affiliated with maintaining existing customers

• Retention of highly skilled sales staff - decreases turnover expenses -
  increased bottom line
  
  
• Experienced and trained sales staff - greater performance
  - increased sales
  
  
• Delivering proven sales techniques - improved ratio of appointment bookings
  - increased sales
  
  
• Gain new customers and maintain existing customers by utilizing tools provided by OnPhone to better understand your customers and grow your business more cost effectively.

I am very confident in OnPhone and the skill that Karin and Wayne bring with the business. They have fulfilled there commitment to our dealership and deliver a cost effective, 100% measurable programme.

OnPhone has accurately measured the return on our investment with our current media spend. Their detailed reporting of our media results has allowed us to be proactive on future campaigns in addition to trying new media sources.

I am pleasantly surprised at the volume of inquiries that we receive from our own web site. After listening to the calls we can now determine which calls are sales leads and which are service related.

“I am very happy with the OnPhone system and would recommend it to all automotive dealers.”

Chris Seedhouse
General Manager West York Chev Olds www.westyorkchev.com

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